According to a new study by Gartner, 75 percent of organizations surveyed said they spent more money on technologies that could help improve their CX last year.
Chief Operating Officer’s insight:
Gartner says companies are investing more in CX technology
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The Surge of People Analytics Technologies
As organizations make investments to better manage the influx of people data, HR technology offers advanced capabilities, moving analytics activities from dedicated specialists to the greater workforce.
Chief Operating Officer’s insight:
#operationsmanagement #entrepreneur #leadership #smallbusiness #smb #servicebasedbusiness #businessadvisory #businessconsulting #businessstrategy
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Lessons Learned from the Salesforce Outage
While the mistakes that led to the Salesforce outage are very costly and highly visible to customers, they are also entirely preventable.
Chief Operating Officer’s insight:
#operationsmanagement #entrepreneur #leadership #smallbusiness #smb #servicebasedbusiness #businessadvisory #businessconsulting #businessstrategy
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Enhance the User Experience with Virtual and Mixed Reality
Utilize the power of BIM to experience laboratory space design.
Chief Operating Officer’s insight:
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Digital Change Management: A New Concept for Agile and Digital Transformation.
You have probably wondered what innovations, methodologies, and approaches are being used by businesses and the market, and the formula used to reduce the pain caused by change.In this article, we……
Chief Operating Officer’s insight:
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What is Project Management?
Before we dive into the pool of project management, let’s take a quick look at what a project is.A project is more often a temporary endeavour undertaken by an……
Chief Operating Officer’s insight:
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Council Post: How To Measure Value With An Agile Agency Team
Here are a few Agile best practices any agency can incorporate into their workflow.
Chief Operating Officer’s insight:
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3 Questions to Answer Before Embarking on a Martech Stack Revamp
As leaders embark on a martech stack revamp, answer three essential questions before investing in a new solution.
Chief Operating Officer’s insight:
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Will technology support the shorter working week?
Is a shorter working week coming? Does technology make it less or more likely?Surveys suggest it’s inevitable…
Chief Operating Officer’s insight:
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How to Design a Vendor Management Process
Having a good vendor management process can help identify, manage and mitigate risks associated with third-party vendors.
Read the full article at: securityboulevard.com
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How Video is Shaping Productive Meetings
How individuals work and how we work together is a passion of mine.Considering that collaborative work impacts nearly every………
Read the full article at: www.business2community.com
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Why do you need backup for Salesforce and other SaaS apps?
Backup for Salesforce data and other cloud-based workloads is imperative. Watch out for SaaS vendors’ shared responsibility model – that usually means you need backup.
Read the full article at: searchdatabackup.techtarget.com
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How does Microsoft Dynamics SL Optimize Day to Day Backoffice Operations?
For more than 25 years, Microsoft Dynamics SL has delivered the functionality, performance, and ease of use that powers diverse small and mid-size businesses around the world.%…
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Building trust for the digital age
Since its inception, the Internet has been a catalyst for connection and growth. As insurers begin to explore new, innovative ways to connect with their customers and partners, they are more reliant on the digital economy and the Internet than ever before.
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Should states band together to buy cybersecurity services?
State governments face the same cybersecurity threats that menace the federal government and the private sector. But when it comes to defending against those threats, state resources are comparatively scarce.
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5 steps for digital workplace transformation
Many businesses are in the midst of a digital workplace transformation, but it can be difficult to figure out where to start the process. Here are some tips for an easy transition.
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How Time Tracking Increases Productivity In A Business
These days, the way businesses keep track of time is by using time tracking software. Here are ways which time tracking increases productivity.
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MPA vs. MBA: How To Choose The Right Program For You
While an MPA and MBA both promote expertise in managing people and budgets, deciding which to pursue hinges greatly on where you want to take your career.
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5 Ways to Protect Real Estate Assets & Avoid Lawsuits | Blog
It doesn’t matter where you are in your journey to defend your assets: these basic yet essential asset protection concepts can keep you out of unnecessary legal trouble. Regardless of which specific tools you end up needing, a thorough asset protection plan should at least include the features…
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Problems Solved by DevSecOps - DZone DevOps
Research analyst Tom Smith speaks with 29 IT executives and industry experts to understand how DevOps brings velocity, security, and collaboration to the front.
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